I am unclear on the full details but my brother has just posted on Facebook that eon have been round to his flat yesterday at noon, told him there is a problem with his meter, pulled the main fuse out and left. Now they are telling him they can’t do anything until they send out another engineer on Monday.

Are they allowed to leave him without supply like that?

They have no heating, hot water, and only have an extension lead from the neighbour to keep the fridge running.